www.thecryptolimited.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.thecryptolimited.com.
I opened an account with www.thecryptolimited.com since last summer ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Great customer service|Professional team|Clear documentation|Quick verification
Cons: Website design could be more modern
www.thecryptolimited.com locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Easy withdrawals|High security standards
Cons: Mobile app could be improved|Limited cryptocurrency options
The onboarding at www.thecryptolimited.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Transparent fees|Helpful community forum|Comprehensive tools|Social trading features
Cons: Live chat only during business hours
After using www.thecryptolimited.com since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Segregated accounts|Quick verification
Cons: Limited ETF selection
www.thecryptolimited.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Excellent charting|Good analytical tools|Professional team
Cons: Withdrawal takes 1-2 business days
What really bothers me about www.thecryptolimited.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: API access|Dividend tracking|Comprehensive tools|Easy to use platform
Cons: None so far|No integrated tax optimization
I have been trying to close my account with www.thecryptolimited.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular updates|Regular platform improvements|Detailed reporting|Customizable dashboard
Cons: Would like more payment methods
www.thecryptolimited.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Wide product range|Comprehensive tools|Clear documentation
Cons: Email notifications too frequent
Customer support at www.thecryptolimited.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Smooth onboarding|Fast execution|Great customer service
Cons: Limited social trading features
The hidden fees at www.thecryptolimited.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Real-time alerts|Transparent fees
Cons: Charting tools need more indicators