www.thecapitalgroups.com has been flagged by ASIC (Australia) for "Imposter". Phones: 282110412
Addresses: Angel Place, Level 17, 123 Pitt Street, Sydney 2000 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.thecapitalgroups.com.
I opened an account with www.thecapitalgroups.com since last summer ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Low minimum deposit|Competitive fees|Multiple order types
Cons: Inactivity fee applies after 12 months|No crypto staking
I signed up with www.thecapitalgroups.com from a review site like this one and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Personal attention|Clear documentation
Cons: Cannot customize dashboard fully
www.thecapitalgroups.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Responsive team|Good mobile app|Full transparency
Cons: Cannot customize dashboard fully|No integrated tax optimization