www.swissmarketfx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.swissmarketfx.com.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.swissmarketfx.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dedicated account manager|Fast support response|Excellent charting
Cons: Wait times can be long during peak hours
I opened an account with www.swissmarketfx.com since last summer ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Market news feed|Regular updates|Good mobile app|Tax reports included
Cons: Limited ETF selection|No fractional shares
I am in a dispute with www.swissmarketfx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Clear documentation|Multiple order types
Cons: No fractional shares|Would like more payment methods
After using www.swissmarketfx.com for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Transparent fees|Two-factor authentication
Cons: Limited ETF selection
I requested my data from www.swissmarketfx.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular updates|Easy to use platform|Responsive team|Smooth onboarding
Cons: Account statements could be more detailed|No dark mode on mobile
The only good thing about www.swissmarketfx.com is that they remind you why regulation matters. I found them through my accountant's suggestion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Great customer service|Regular platform improvements
Cons: Live chat only during business hours|Spreads widen during volatile periods
www.swissmarketfx.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Two-factor authentication|Dedicated account manager|Clean UI
Cons: No crypto staking
The mobile app from www.swissmarketfx.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Wide product range|Regular updates|Economic calendar|Regular platform improvements
Cons: Inactivity fee applies after 12 months|No integrated tax optimization
I wanted to transfer my portfolio from another broker to www.swissmarketfx.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Dedicated account manager|Responsive team|Good analytical tools
Cons: Desktop app not available on Linux
I had high hopes for www.swissmarketfx.com after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Fast support response|Low minimum deposit
Cons: Withdrawal takes 1-2 business days