www.swissmain.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.swissmain.com.
I had high hopes for www.swissmain.com after my brother mentioned them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Portfolio tracking tools|Multi-currency support|Dedicated account manager
Cons: Currency conversion fee exists|Could offer more webinars
I referred a friend to www.swissmain.com through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Easy to use platform|Quick verification|Portfolio tracking tools
Cons: Some tools only available on higher tiers
After for roughly four months with www.swissmain.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Copy trading available|Demo account available|Reliable uptime
Cons: Wait times can be long during peak hours
Do not be fooled by the professional-looking website. Behind the scenes, www.swissmain.com is disorganized and incompetent. I found them from a review site like this one and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Quick verification|Economic calendar|Educational resources|Demo account available
Cons: Would like more payment methods
I had a dispute with www.swissmain.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Automated trading options|Tax reports included|Portfolio tracking tools
Cons: No phone support on weekends|Help articles are sometimes vague
My withdrawal from www.swissmain.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about eight months of being strung along.
Pros: Clean UI|Market news feed|Regular platform improvements
Cons: No dark mode on mobile
The reporting at www.swissmain.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Portfolio tracking tools|Dedicated account manager|Market news feed
Cons: Search feature is basic
The hidden fees at www.swissmain.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multi-device support|Two-factor authentication|Educational resources|Transparent fees
Cons: No crypto staking|Website design could be more modern
www.swissmain.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Automated trading options|Social trading features|Copy trading available
Cons: Minor UI glitches occasionally
Where do I even begin with www.swissmain.com? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Regular platform improvements|Comprehensive tools
Cons: Mobile app could be improved|No phone support on weekends