www.sunbirdfx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.sunbirdfx.com.
www.sunbirdfx.com locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Segregated accounts|Wide product range|Good analytical tools|Transparent fees
Cons: Limited ETF selection|Currency conversion fee exists
The onboarding at www.sunbirdfx.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Demo account available|Clear documentation|Low minimum deposit
Cons: Alert system is basic
My withdrawal from www.sunbirdfx.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since the beginning of the year of being strung along.
Pros: Responsive team|Fast deposits|Market news feed|Great customer service
Cons: Could offer more webinars|Currency conversion fee exists
www.sunbirdfx.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Dividend tracking|Detailed reporting|High security standards|Personal attention
Cons: Spreads widen during volatile periods
The platform itself is okay, but the customer service at www.sunbirdfx.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Copy trading available
Cons: Limited social trading features|Research section could be deeper
After spending for about five months trying to make www.sunbirdfx.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Quick verification|Real-time alerts
Cons: Slow to add new assets