www.startrader.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.startrader.com.
www.startrader.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Portfolio tracking tools|Economic calendar|Multi-currency support
Cons: Limited cryptocurrency options|Cannot customize dashboard fully
After for the past year and a half with www.startrader.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Demo account available|Excellent charting
Cons: Alert system is basic
I found www.startrader.com after a trusted YouTuber reviewed them and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: No hidden fees|Responsive team
Cons: Wait times can be long during peak hours
I joined www.startrader.com through my accountant's suggestion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: High security standards|Customizable dashboard|Clear documentation|Tax reports included
Cons: Limited demo account features|No dark mode on mobile
After using www.startrader.com since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Professional team|Easy withdrawals|No hidden fees|Full transparency
Cons: Withdrawal takes 1-2 business days|No fractional shares
My withdrawal request from www.startrader.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Full transparency|Good analytical tools|Smooth onboarding
Cons: Live chat only during business hours|No dark mode on mobile
I have been trying to close my account with www.startrader.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Easy withdrawals|Dividend tracking|Full transparency
Cons: Could offer more webinars|Help articles are sometimes vague
The spread at www.startrader.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them from a review site like this one and initially thought the platform was good - until I started trading seriously.
Pros: Fast deposits|Dedicated account manager|Demo account available|Professional team
Cons: No fractional shares|Onboarding videos are outdated
Opened my account with www.startrader.com from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: API access|Competitive fees|Comprehensive tools|Real-time alerts
Cons: No fractional shares|No crypto staking