www.stargazecapital.co has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.stargazecapital.co.
After for close to eighteen months with www.stargazecapital.co, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Portfolio tracking tools|Risk management tools
Cons: Website design could be more modern
I joined www.stargazecapital.co after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Economic calendar|No hidden fees|Multiple order types
Cons: Limited ETF selection
I have been trying to close my account with www.stargazecapital.co for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: No hidden fees|Comprehensive tools
Cons: Limited cryptocurrency options
The reporting at www.stargazecapital.co is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast support response|Full transparency|Segregated accounts
Cons: Mobile app could be improved
www.stargazecapital.co advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Reliable uptime|Fast deposits|Fast execution|Intuitive for beginners
Cons: Spreads widen during volatile periods
www.stargazecapital.co has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Demo account available|Regular platform improvements|Dividend tracking|Quick verification
Cons: None so far
www.stargazecapital.co had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Quick verification|Excellent charting|Demo account available
Cons: Research section could be deeper
My card was charged twice by www.stargazecapital.co on the same day. I had to dispute it with my bank. www.stargazecapital.co then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Transparent fees|Fast deposits
Cons: Some tools only available on higher tiers|Onboarding videos are outdated
I lost a significant amount because www.stargazecapital.co did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Good analytical tools|Easy to use platform|Dedicated account manager
Cons: Could offer more webinars
Do not use www.stargazecapital.co for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Instant funding|Social trading features|Copy trading available
Cons: Some tools only available on higher tiers