www.smartmoneyau.com has been flagged by ASIC (Australia) for "Unlicensed". Phones: 6531658160
Addresses: 531A Upper Cross Street #04-98 Hong Lim Complex Singapore 051531 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.smartmoneyau.com.
I trusted www.smartmoneyau.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Helpful community forum|Responsive team|Portfolio tracking tools|Multi-device support
Cons: No dark mode on mobile
Do not use www.smartmoneyau.com for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Quick verification|Competitive fees
Cons: Limited demo account features|Help articles are sometimes vague
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.smartmoneyau.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Competitive fees|Professional team|Fast support response|Comprehensive tools
Cons: Spreads widen during volatile periods
www.smartmoneyau.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: No hidden fees|Economic calendar
Cons: Currency conversion fee exists
I found www.smartmoneyau.com from a blog post comparing services and the initial impression was positive. But since last summer later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Regular updates|Comprehensive tools|Wide product range
Cons: No fractional shares|No live chat on mobile
Where do I even begin with www.smartmoneyau.com? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Social trading features|Instant funding
Cons: Live chat only during business hours
www.smartmoneyau.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Wide product range|Full transparency
Cons: Onboarding videos are outdated|Minimum deposit could be lower
I signed up with www.smartmoneyau.com based on a colleague's recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Smooth onboarding|Multi-currency support
Cons: No phone support on weekends