www.smartbotfx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.smartbotfx.com.
My withdrawal request from www.smartbotfx.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Great customer service|Responsive team|Detailed reporting
Cons: Help articles are sometimes vague
I am in a dispute with www.smartbotfx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Excellent charting|Comprehensive tools
Cons: Nothing significant|No phone support on weekends
www.smartbotfx.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Regular platform improvements|Social trading features
Cons: Could offer more webinars|No integrated tax optimization
Customer support at www.smartbotfx.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Detailed reporting|Risk management tools
Cons: No live chat on mobile|Would like more payment methods
I had high hopes for www.smartbotfx.com after a trusted YouTuber reviewed them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Low minimum deposit|API access
Cons: Cannot customize dashboard fully
I had a dispute with www.smartbotfx.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Copy trading available|Multi-currency support
Cons: Limited ETF selection|Wish they had more educational resources
I opened an account with www.smartbotfx.com since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Detailed reporting|Risk management tools
Cons: Account statements could be more detailed
My withdrawal from www.smartbotfx.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.
Pros: Educational resources|Good analytical tools|Easy withdrawals|Transparent fees
Cons: Website design could be more modern
Where do I even begin with www.smartbotfx.com? for a couple of months now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Reliable uptime|Demo account available|Clean UI|High security standards
Cons: No live chat on mobile
I referred a friend to www.smartbotfx.com after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Real-time alerts|Responsive team|Tax reports included
Cons: Limited social trading features