www.rush-fx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.rush-fx.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.rush-fx.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Wide product range|Personal attention|No hidden fees|Easy withdrawals
Cons: Would like more payment methods
www.rush-fx.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Social trading features|Clear documentation
Cons: Alert system is basic|Currency conversion fee exists
My card was charged twice by www.rush-fx.com on the same day. I had to dispute it with my bank. www.rush-fx.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Low minimum deposit|Excellent charting
Cons: Website design could be more modern
The reporting at www.rush-fx.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Clear documentation|Regular platform improvements
Cons: Research section could be deeper
Where do I even begin with www.rush-fx.com? since the beginning of the year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Detailed reporting|Professional team
Cons: Desktop app not available on Linux
www.rush-fx.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Personal attention|Reliable uptime
Cons: Limited cryptocurrency options|Minimum deposit could be lower
I gave www.rush-fx.com a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Comprehensive tools|Helpful community forum|Excellent charting
Cons: Wait times can be long during peak hours
I closed a profitable position at www.rush-fx.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Professional team|Dedicated account manager|Wide product range
Cons: Currency conversion fee exists
I referred a friend to www.rush-fx.com through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Personal attention|Copy trading available
Cons: Spreads widen during volatile periods
I trusted www.rush-fx.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Clean UI|API access
Cons: Could offer more webinars|Limited social trading features