www.richpremiumrx.com has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61243258057, 16136995902
Addresses: 16 Raffles Quay Hong Leong Building Floor 16 suite G 048581 Singapore; Aspin commercial tower Office 11 level 23 Dubai This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.richpremiumrx.com.
After for over a year with www.richpremiumrx.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Responsive team|Fast deposits|Competitive fees|Full transparency
Cons: No phone support on weekends|No integrated tax optimization
www.richpremiumrx.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Educational resources|Easy to use platform|Wide product range|Fast execution
Cons: Mobile app could be improved|No dark mode on mobile
www.richpremiumrx.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Detailed reporting|Portfolio tracking tools
Cons: None so far
The onboarding at www.richpremiumrx.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: API access|Regular updates
Cons: No crypto staking
The reporting at www.richpremiumrx.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast execution|Intuitive for beginners
Cons: No phone support on weekends|Nothing significant
My withdrawal from www.richpremiumrx.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Professional team|Customizable dashboard|Segregated accounts
Cons: Limited ETF selection|No phone support on weekends
My card was charged twice by www.richpremiumrx.com on the same day. I had to dispute it with my bank. www.richpremiumrx.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Excellent charting|Copy trading available|Dedicated account manager|Great customer service
Cons: No phone support on weekends|Minimum deposit could be lower
The so-called education at www.richpremiumrx.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Stable platform|Portfolio tracking tools|Full transparency
Cons: No integrated tax optimization
www.richpremiumrx.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clean UI|Reliable uptime|Fast deposits
Cons: Limited cryptocurrency options|Slow to add new assets
Do not be fooled by the professional-looking website. Behind the scenes, www.richpremiumrx.com is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Clean UI|Wide product range|Tax reports included|Multi-currency support
Cons: Limited cryptocurrency options|Currency conversion fee exists