Cryptocurrency Exchanges

www.rachatbitcoin.com

1.4 (13 reviews)
🇫🇷 France
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1.4
13 reviews
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About www.rachatbitcoin.com

www.rachatbitcoin.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.rachatbitcoin.com.

Customer Reviews

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Lindsey L.
2 months ago

The hidden fees at www.rachatbitcoin.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Risk management tools|Multi-device support

Cons: No fractional shares

Minimum withdrawal amount too high

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Susan X.
3 months ago

KYC with www.rachatbitcoin.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: High security standards|Social trading features|Professional team

Cons: Spreads widen during volatile periods

Leverage caused margin call in minutes

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Stephanie R.
5 months ago

www.rachatbitcoin.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Educational resources|Multiple order types

Cons: Would like more payment methods

Complaint process is a maze

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Brian I.
5 months ago

I gave www.rachatbitcoin.com a fair chance. After for roughly four months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Educational resources|Risk management tools|Wide product range|Stable platform

Cons: Account statements could be more detailed|Minor UI glitches occasionally

Requote on winning trades only

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Heather B.
6 months ago

My withdrawal from www.rachatbitcoin.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.

Pros: Fast support response|Educational resources

Cons: Website design could be more modern

They have truly outdone themselves in incompetence

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Christina K.
8 months ago

I had high hopes for www.rachatbitcoin.com from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Clean UI|Easy to use platform

Cons: Website design could be more modern

They make everything difficult

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Caleb K.
8 months ago

www.rachatbitcoin.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Automated trading options|API access|Fast deposits|Regular updates

Cons: Some tools only available on higher tiers

Education is just sales pitch

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Maya N.
8 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.rachatbitcoin.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: No hidden fees|Professional team|Customizable dashboard|Low minimum deposit

Cons: Could offer more webinars

The epitome of bad service

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Aria X.
9 months ago

I had a dispute with www.rachatbitcoin.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Professional team|Multi-currency support

Cons: Email notifications too frequent|Some tools only available on higher tiers

No MT4/MT5 export

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Adrian A.
10 months ago

Do not use www.rachatbitcoin.com for anything serious. I used them since I retired last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Easy to use platform|Quick verification

Cons: No dark mode on mobile|Withdrawal takes 1-2 business days