www.raceoption.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.raceoption.com.
I have been trying to close my account with www.raceoption.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular platform improvements|Good analytical tools
Cons: Onboarding videos are outdated|Could offer more webinars
The so-called education at www.raceoption.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about three months thinking they would help me learn.
Pros: Multi-device support|Good analytical tools|Professional team
Cons: Charting tools need more indicators
I joined www.raceoption.com after doing extensive research and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Intuitive for beginners|Clear documentation|Helpful community forum
Cons: Limited ETF selection
KYC with www.raceoption.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dividend tracking|Two-factor authentication
Cons: Research section could be deeper
www.raceoption.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Clear documentation|Copy trading available|Economic calendar
Cons: No crypto staking|Help articles are sometimes vague
I wanted to transfer my portfolio from another broker to www.raceoption.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Demo account available
Cons: Help articles are sometimes vague|Nothing significant
The platform at www.raceoption.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Intuitive for beginners|Segregated accounts|No hidden fees
Cons: No fractional shares
Do not be fooled by the professional-looking website. Behind the scenes, www.raceoption.com is disorganized and incompetent. I found them after a family member had a good experience and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Wide product range|Regular updates
Cons: Wait times can be long during peak hours
My card was charged twice by www.raceoption.com on the same day. I had to dispute it with my bank. www.raceoption.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Quick verification|Educational resources|Low minimum deposit
Cons: Limited demo account features
The hidden fees at www.raceoption.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Risk management tools|Regular updates|Easy to use platform|Fast support response
Cons: Desktop app not available on Linux|Slow to add new assets