www.princedeheidendorf.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.princedeheidendorf.com.
I had a dispute with www.princedeheidendorf.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Competitive fees|Full transparency|Tax reports included
Cons: No integrated tax optimization
I gave www.princedeheidendorf.com a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Easy to use platform|Segregated accounts
Cons: Cannot customize dashboard fully
www.princedeheidendorf.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Economic calendar|Tax reports included
Cons: Onboarding videos are outdated|Some tools only available on higher tiers
After spending since the beginning of the year trying to make www.princedeheidendorf.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Regular platform improvements|Excellent charting|Low minimum deposit
Cons: None so far
I have been trying to close my account with www.princedeheidendorf.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Automated trading options|Risk management tools
Cons: Wait times can be long during peak hours|Onboarding videos are outdated
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.princedeheidendorf.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Copy trading available|Quick verification|Responsive team|Detailed reporting
Cons: Website design could be more modern
I wanted to transfer my portfolio from another broker to www.princedeheidendorf.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: No hidden fees|Automated trading options
Cons: Search feature is basic|Wish they had more educational resources
Customer support at www.princedeheidendorf.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Quick verification|Helpful community forum|Multi-device support
Cons: No integrated tax optimization
The mobile app from www.princedeheidendorf.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Dividend tracking|Dedicated account manager|Multiple order types
Cons: Cannot customize dashboard fully
Do not use www.princedeheidendorf.com for anything serious. I used them since early this year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Educational resources|Portfolio tracking tools
Cons: Slow to add new assets