www.mypolar-x.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mypolar-x.com.
I wanted to transfer my portfolio from another broker to www.mypolar-x.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Helpful community forum|Segregated accounts|Intuitive for beginners
Cons: Would like more payment methods
I gave www.mypolar-x.com a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Dedicated account manager|Fast support response|Quick verification|Fast deposits
Cons: No integrated tax optimization
www.mypolar-x.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Segregated accounts|Tax reports included|Copy trading available
Cons: Nothing significant|Inactivity fee applies after 12 months
The only good thing about www.mypolar-x.com is that they remind you why regulation matters. I found them after my brother mentioned them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Clean UI|Risk management tools
Cons: Search feature is basic|Website design could be more modern
www.mypolar-x.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Clear documentation|Fast support response|Multi-device support|No hidden fees
Cons: Limited ETF selection|Inactivity fee applies after 12 months
I requested my data from www.mypolar-x.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Good analytical tools|Wide product range|Regular platform improvements|Two-factor authentication
Cons: Research section could be deeper|No integrated tax optimization