www.mutual-broker.com has been flagged by AMF (France) for "Unauthorised". Category: Forex|Options_binaires This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mutual-broker.com.
www.mutual-broker.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Educational resources|Automated trading options
Cons: Research section could be deeper|No dark mode on mobile
I joined www.mutual-broker.com when my bank disappointed me and I searched for alternatives and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Economic calendar|Two-factor authentication
Cons: Limited ETF selection|Account statements could be more detailed
I referred a friend to www.mutual-broker.com through a podcast recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Fast deposits|Instant funding
Cons: Onboarding videos are outdated|Wait times can be long during peak hours
The platform itself is okay, but the customer service at www.mutual-broker.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Social trading features|Real-time alerts|High security standards
Cons: Website design could be more modern|No integrated tax optimization
I am in a dispute with www.mutual-broker.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Good analytical tools|Great customer service|Regular updates
Cons: Wait times can be long during peak hours|No fractional shares
I closed a profitable position at www.mutual-broker.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Full transparency|Economic calendar
Cons: Search feature is basic|Could offer more webinars