www.mubassa.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mubassa.com.
I opened an account with www.mubassa.com for the past six months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: API access|Easy withdrawals
Cons: Live chat only during business hours
I had high hopes for www.mubassa.com after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Regular platform improvements|API access|Easy withdrawals|Low minimum deposit
Cons: No integrated tax optimization
The only good thing about www.mubassa.com is that they remind you why regulation matters. I found them when my bank disappointed me and I searched for alternatives. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular updates|Transparent fees|Dedicated account manager
Cons: Limited cryptocurrency options|Help articles are sometimes vague
The reporting at www.mubassa.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: High security standards|Risk management tools|Full transparency|Automated trading options
Cons: Withdrawal takes 1-2 business days|Some tools only available on higher tiers
After for close to eighteen months with www.mubassa.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Social trading features|Clean UI
Cons: Nothing significant|No phone support on weekends
www.mubassa.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Helpful community forum|Transparent fees|Responsive team|Competitive fees
Cons: Desktop app not available on Linux
www.mubassa.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Copy trading available|Comprehensive tools|Instant funding
Cons: No integrated tax optimization