www.moneyo.io has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.moneyo.io.
www.moneyo.io seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Personal attention|Portfolio tracking tools|Two-factor authentication
Cons: Could offer more webinars|Email notifications too frequent
I gave www.moneyo.io a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Quick verification|Multiple order types|Competitive fees
Cons: No phone support on weekends
Where do I even begin with www.moneyo.io? since the beginning of the year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Excellent charting|Educational resources
Cons: Some tools only available on higher tiers
The so-called education at www.moneyo.io is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.
Pros: Automated trading options|Competitive fees|Two-factor authentication|Great customer service
Cons: Minimum deposit could be lower|Inactivity fee applies after 12 months
www.moneyo.io changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Helpful community forum|Comprehensive tools
Cons: No integrated tax optimization|Wait times can be long during peak hours
www.moneyo.io has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Wide product range|Regular platform improvements|Reliable uptime|Dividend tracking
Cons: Minimum deposit could be lower|Cannot customize dashboard fully
I signed up with www.moneyo.io after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Clean UI|Smooth onboarding|Demo account available
Cons: No fractional shares|Would like more payment methods
I requested my data from www.moneyo.io under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Dedicated account manager|Economic calendar|Social trading features
Cons: No dark mode on mobile
My card was charged twice by www.moneyo.io on the same day. I had to dispute it with my bank. www.moneyo.io then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular platform improvements|Clear documentation|Multi-currency support|Customizable dashboard
Cons: Help articles are sometimes vague
If you are reading this considering www.moneyo.io - run. I wish I had read more negative reviews after doing extensive research. I thought the positive ones were real. Maybe some are. My experience over for over three years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Personal attention|Risk management tools
Cons: Search feature is basic