www.metatrada.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.metatrada.com.
www.metatrada.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Reliable uptime|Clean UI|Educational resources|Good analytical tools
Cons: Mobile app could be improved
www.metatrada.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Detailed reporting|Social trading features
Cons: Desktop app not available on Linux|Limited ETF selection
Do not use www.metatrada.com for anything serious. I used them for about five months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Market news feed|Multi-currency support
Cons: Wish they had more educational resources|No dark mode on mobile
www.metatrada.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular updates|Transparent fees|Dividend tracking
Cons: Research section could be deeper|Search feature is basic
I had a dispute with www.metatrada.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Smooth onboarding|Regular platform improvements
Cons: No phone support on weekends
My withdrawal request from www.metatrada.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Smooth onboarding|Educational resources|No hidden fees|Real-time alerts
Cons: Research section could be deeper|Would like more payment methods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.metatrada.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Demo account available|Risk management tools|No hidden fees|Responsive team
Cons: Wish they had more educational resources
After using www.metatrada.com since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Dividend tracking|Full transparency
Cons: Inactivity fee applies after 12 months
I have been trying to close my account with www.metatrada.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clear documentation|Instant funding|Fast support response
Cons: Would like more payment methods|Cannot customize dashboard fully
I experienced a security concern with my www.metatrada.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Responsive team|Full transparency|Quick verification|Regular platform improvements
Cons: Wish they had more educational resources