www.marketsbroker.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.marketsbroker.com.
The only good thing about www.marketsbroker.com is that they remind you why regulation matters. I found them after attending a webinar they hosted. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Stable platform|Regular platform improvements
Cons: No fractional shares|Some tools only available on higher tiers
The hidden fees at www.marketsbroker.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Easy withdrawals|Dedicated account manager
Cons: Account statements could be more detailed|Slow to add new assets
My withdrawal from www.marketsbroker.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Dedicated account manager|Excellent charting|Multiple order types
Cons: Minimum deposit could be lower|Account statements could be more detailed
Customer support at www.marketsbroker.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|No hidden fees
Cons: Mobile app could be improved
I wanted to transfer my portfolio from another broker to www.marketsbroker.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Dedicated account manager|Multiple order types|Regular platform improvements
Cons: No fractional shares
After since early this year with www.marketsbroker.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Segregated accounts|Dividend tracking|Intuitive for beginners
Cons: Search feature is basic|Onboarding videos are outdated
I referred a friend to www.marketsbroker.com after attending a webinar they hosted. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Quick verification|Intuitive for beginners|Fast execution|Wide product range
Cons: Desktop app not available on Linux
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.marketsbroker.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Regular platform improvements|Dedicated account manager|Copy trading available|Personal attention
Cons: None so far
KYC with www.marketsbroker.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Fast deposits|Market news feed
Cons: Limited ETF selection
I requested my data from www.marketsbroker.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Segregated accounts|Multiple order types|Low minimum deposit
Cons: Wait times can be long during peak hours|Desktop app not available on Linux