www.lplcapital.eu has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.lplcapital.eu.
Customer support at www.lplcapital.eu seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Regular platform improvements|Dividend tracking
Cons: Limited demo account features|Inactivity fee applies after 12 months
I wanted to transfer my portfolio from another broker to www.lplcapital.eu. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Segregated accounts|Market news feed|Multi-currency support
Cons: Some tools only available on higher tiers
www.lplcapital.eu advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Responsive team|Competitive fees
Cons: Minor UI glitches occasionally|Limited social trading features
My card was charged twice by www.lplcapital.eu on the same day. I had to dispute it with my bank. www.lplcapital.eu then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast support response|Full transparency
Cons: No live chat on mobile|Could offer more webinars
The platform itself is okay, but the customer service at www.lplcapital.eu is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: API access|Multi-currency support|Real-time alerts
Cons: Some tools only available on higher tiers
After for about ten months with www.lplcapital.eu, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Intuitive for beginners|Fast execution
Cons: Inactivity fee applies after 12 months
After for roughly four months with www.lplcapital.eu I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clean UI|Customizable dashboard
Cons: Website design could be more modern|Some tools only available on higher tiers
I am in a dispute with www.lplcapital.eu over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Smooth onboarding|Wide product range|Portfolio tracking tools
Cons: Wish they had more educational resources
www.lplcapital.eu changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Helpful community forum|Automated trading options
Cons: No fractional shares