www.lcg.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.lcg.com.
I closed a profitable position at www.lcg.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Smooth onboarding|Multi-device support|Portfolio tracking tools
Cons: Minimum deposit could be lower
I had a dispute with www.lcg.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Detailed reporting|Great customer service
Cons: Wait times can be long during peak hours|Mobile app could be improved
I signed up with www.lcg.com after hearing about them at a conference and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Multiple order types|Risk management tools|Fast deposits|Multi-device support
Cons: No phone support on weekends|Alert system is basic
The platform itself is okay, but the customer service at www.lcg.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Quick verification|Wide product range
Cons: Account statements could be more detailed|Limited social trading features
I found www.lcg.com after doing extensive research and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Smooth onboarding|Clear documentation|Portfolio tracking tools
Cons: No phone support on weekends|Limited cryptocurrency options