www.kryptoneo.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.kryptoneo.com.
The platform at www.kryptoneo.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about eight months of dealing with this, I have had enough.
Pros: API access|Segregated accounts|Low minimum deposit|Dedicated account manager
Cons: Account statements could be more detailed
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.kryptoneo.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Detailed reporting|No hidden fees|Fast deposits
Cons: No phone support on weekends
The onboarding at www.kryptoneo.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Great customer service|Full transparency|Comprehensive tools|Copy trading available
Cons: Some tools only available on higher tiers
Do not be fooled by the professional-looking website. Behind the scenes, www.kryptoneo.com is disorganized and incompetent. I found them from a review site like this one and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Full transparency|Intuitive for beginners|Regular platform improvements
Cons: No dark mode on mobile|Nothing significant
KYC with www.kryptoneo.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Intuitive for beginners|Multi-currency support|Great customer service
Cons: Email notifications too frequent|Account statements could be more detailed
I trusted www.kryptoneo.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Customizable dashboard|Competitive fees
Cons: No live chat on mobile
I have been trying to close my account with www.kryptoneo.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: High security standards|Portfolio tracking tools|Two-factor authentication
Cons: Inactivity fee applies after 12 months|Alert system is basic
Where do I even begin with www.kryptoneo.com? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Social trading features|Fast support response|Easy withdrawals
Cons: Cannot customize dashboard fully|No live chat on mobile
I joined www.kryptoneo.com from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Automated trading options|Market news feed|Dividend tracking
Cons: No fractional shares|Desktop app not available on Linux
The so-called education at www.kryptoneo.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for roughly four months thinking they would help me learn.
Pros: Stable platform|Copy trading available|Reliable uptime|Smooth onboarding
Cons: Spreads widen during volatile periods