www.kryptofx.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.kryptofx.com.
I wanted to transfer my portfolio from another broker to www.kryptofx.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Multi-currency support|Social trading features|Personal attention
Cons: None so far
The hidden fees at www.kryptofx.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multi-currency support|Professional team|Social trading features
Cons: Live chat only during business hours|Wait times can be long during peak hours
I closed a profitable position at www.kryptofx.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multiple order types|Smooth onboarding|No hidden fees|Competitive fees
Cons: No crypto staking
My withdrawal from www.kryptofx.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for nearly two years of being strung along.
Pros: Professional team|Competitive fees
Cons: Mobile app could be improved
After using www.kryptofx.com for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Automated trading options|Reliable uptime|Customizable dashboard|Two-factor authentication
Cons: Nothing significant
www.kryptofx.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Stable platform|Multiple order types
Cons: Minor UI glitches occasionally|Desktop app not available on Linux
After for roughly four months with www.kryptofx.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Intuitive for beginners|Fast support response|Good analytical tools
Cons: Limited cryptocurrency options|Cannot customize dashboard fully
www.kryptofx.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Multi-currency support|Great customer service
Cons: Email notifications too frequent
Do not believe the bonus offer from www.kryptofx.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through my accountant's suggestion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Market news feed|Risk management tools|Smooth onboarding
Cons: None so far
www.kryptofx.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Intuitive for beginners|Responsive team|Excellent charting|Multiple order types
Cons: No phone support on weekends