www.investisafe.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.investisafe.com.
After using www.investisafe.com for about eight months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multiple order types|Easy to use platform
Cons: No integrated tax optimization
I had a dispute with www.investisafe.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Transparent fees|Risk management tools|Great customer service
Cons: No live chat on mobile|Could offer more webinars
I requested my data from www.investisafe.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clear documentation|Economic calendar
Cons: None so far
The platform itself is okay, but the customer service at www.investisafe.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clear documentation|Detailed reporting
Cons: Minimum deposit could be lower|Currency conversion fee exists
Where do I even begin with www.investisafe.com? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Automated trading options|Instant funding
Cons: Help articles are sometimes vague