www.infoscrypto.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.infoscrypto.com.
KYC with www.infoscrypto.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Full transparency|Clear documentation
Cons: Live chat only during business hours|Research section could be deeper
I signed up with www.infoscrypto.com after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Helpful community forum|Good analytical tools
Cons: Would like more payment methods
I wanted to transfer my portfolio from another broker to www.infoscrypto.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Professional team|Great customer service
Cons: Minor UI glitches occasionally|No dark mode on mobile