www.infoscrypto.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.infoscrypto.com.
I joined www.infoscrypto.com after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Multiple order types|Customizable dashboard
Cons: Wait times can be long during peak hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.infoscrypto.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Instant funding|Wide product range
Cons: Limited demo account features|Wish they had more educational resources
The platform itself is okay, but the customer service at www.infoscrypto.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Portfolio tracking tools|Stable platform|Fast support response|Smooth onboarding
Cons: Minor UI glitches occasionally|Minimum deposit could be lower
Do not believe the bonus offer from www.infoscrypto.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: High security standards|Portfolio tracking tools
Cons: Would like more payment methods|Minimum deposit could be lower
I referred a friend to www.infoscrypto.com when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clear documentation|Tax reports included|Customizable dashboard
Cons: No crypto staking
If you are reading this considering www.infoscrypto.com - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Great customer service|Fast execution|Social trading features|Full transparency
Cons: No fractional shares|Wait times can be long during peak hours
I found www.infoscrypto.com through my accountant's suggestion and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Regular updates|Regular platform improvements
Cons: Alert system is basic
I opened an account with www.infoscrypto.com since mid-2025 ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Good analytical tools|Clear documentation|Multiple order types
Cons: Charting tools need more indicators|Would like more payment methods
Customer support at www.infoscrypto.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Tax reports included|Dedicated account manager|Excellent charting|Competitive fees
Cons: Help articles are sometimes vague
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.infoscrypto.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Stable platform|Good analytical tools|Good mobile app|Demo account available
Cons: Wait times can be long during peak hours|Website design could be more modern