Cryptocurrency Exchanges

www.infoscrypto.com

1.7 (13 reviews)
🇫🇷 France
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1.7
13 reviews
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About www.infoscrypto.com

www.infoscrypto.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.infoscrypto.com.

Customer Reviews

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KYC process is a nightmare

B
Brooke V.
1 months ago

I joined www.infoscrypto.com after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Multiple order types|Customizable dashboard

Cons: Wait times can be long during peak hours

White label of a bad platform

W
Wesley H.
1 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.infoscrypto.com said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Instant funding|Wide product range

Cons: Limited demo account features|Wish they had more educational resources

Balance went negative they want it back

G
Graham L.
3 months ago

The platform itself is okay, but the customer service at www.infoscrypto.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Portfolio tracking tools|Stable platform|Fast support response|Smooth onboarding

Cons: Minor UI glitches occasionally|Minimum deposit could be lower

Nothing but problems since day one

S
Samantha F.
3 months ago

Do not believe the bonus offer from www.infoscrypto.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: High security standards|Portfolio tracking tools

Cons: Would like more payment methods|Minimum deposit could be lower

Would give negative stars if possible

R
Rachel A.
3 months ago

I referred a friend to www.infoscrypto.com when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Clear documentation|Tax reports included|Customizable dashboard

Cons: No crypto staking

A nightmare experience

T
Tiffany A.
6 months ago

If you are reading this considering www.infoscrypto.com - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Great customer service|Fast execution|Social trading features|Full transparency

Cons: No fractional shares|Wait times can be long during peak hours

Complete waste of time

M
Mark D.
6 months ago

I found www.infoscrypto.com through my accountant's suggestion and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Regular updates|Regular platform improvements

Cons: Alert system is basic

Leverage too high for retail

D
Dean X.
8 months ago

I opened an account with www.infoscrypto.com since mid-2025 ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Good analytical tools|Clear documentation|Multiple order types

Cons: Charting tools need more indicators|Would like more payment methods

Death of account holder process unknown

C
Catherine T.
9 months ago

Customer support at www.infoscrypto.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Tax reports included|Dedicated account manager|Excellent charting|Competitive fees

Cons: Help articles are sometimes vague

Not worth a single penny

S
Sarah S.
9 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.infoscrypto.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Stable platform|Good analytical tools|Good mobile app|Demo account available

Cons: Wait times can be long during peak hours|Website design could be more modern