www.infinitrade4.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.infinitrade4.com.
I joined www.infinitrade4.com from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Dividend tracking|Low minimum deposit|No hidden fees|Fast support response
Cons: Onboarding videos are outdated|Inactivity fee applies after 12 months
Customer support at www.infinitrade4.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dividend tracking|Easy to use platform|Demo account available
Cons: Withdrawal takes 1-2 business days
The onboarding at www.infinitrade4.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular platform improvements|Smooth onboarding|Detailed reporting
Cons: Nothing significant
My withdrawal from www.infinitrade4.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: API access|Intuitive for beginners|Regular updates|Detailed reporting
Cons: No crypto staking
KYC with www.infinitrade4.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: High security standards|Instant funding
Cons: Currency conversion fee exists|Wish they had more educational resources
I found www.infinitrade4.com through a forum discussion and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Segregated accounts|Clean UI|Dividend tracking|Regular platform improvements
Cons: Search feature is basic|Account statements could be more detailed
www.infinitrade4.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Comprehensive tools|Responsive team|Social trading features
Cons: Limited cryptocurrency options
www.infinitrade4.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Good analytical tools|Fast deposits|Easy withdrawals|Easy to use platform
Cons: Alert system is basic
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.infinitrade4.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Real-time alerts|Portfolio tracking tools|Transparent fees
Cons: Account statements could be more detailed|Some tools only available on higher tiers
I referred a friend to www.infinitrade4.com through a podcast recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Transparent fees|Educational resources
Cons: Research section could be deeper