www.ibcfx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ibcfx.com.
Where do I even begin with www.ibcfx.com? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Helpful community forum|Great customer service
Cons: Limited demo account features
The platform at www.ibcfx.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: Transparent fees|Great customer service|Detailed reporting|Social trading features
Cons: Mobile app could be improved|Account statements could be more detailed
KYC with www.ibcfx.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Market news feed|Educational resources|Segregated accounts
Cons: No live chat on mobile
The onboarding at www.ibcfx.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Personal attention|Helpful community forum|Stable platform|Multi-currency support
Cons: Alert system is basic|No phone support on weekends
The reporting at www.ibcfx.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Demo account available|Social trading features|Responsive team
Cons: Would like more payment methods
I am in a dispute with www.ibcfx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multiple order types|API access|Fast support response|Instant funding
Cons: Desktop app not available on Linux|Wait times can be long during peak hours
www.ibcfx.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Multiple order types|Fast deposits|Smooth onboarding
Cons: Onboarding videos are outdated|None so far
www.ibcfx.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Dedicated account manager|Excellent charting|Copy trading available|Fast support response
Cons: No integrated tax optimization|Mobile app could be improved
What really bothers me about www.ibcfx.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Risk management tools|Two-factor authentication|High security standards
Cons: Wait times can be long during peak hours|No fractional shares
I experienced a security concern with my www.ibcfx.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Responsive team|Low minimum deposit|Comprehensive tools|Competitive fees
Cons: Slow to add new assets