www.fxsep.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxsep.com.
www.fxsep.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Responsive team|Wide product range
Cons: Limited demo account features|Charting tools need more indicators
The platform at www.fxsep.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Competitive fees|Tax reports included|Risk management tools
Cons: Limited demo account features
I had a dispute with www.fxsep.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Transparent fees|Market news feed|Low minimum deposit
Cons: Live chat only during business hours
My card was charged twice by www.fxsep.com on the same day. I had to dispute it with my bank. www.fxsep.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Transparent fees|Segregated accounts
Cons: Nothing significant
I experienced a security concern with my www.fxsep.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-currency support|Multiple order types|Economic calendar|Tax reports included
Cons: No phone support on weekends
I signed up with www.fxsep.com after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Wide product range|Tax reports included
Cons: Onboarding videos are outdated
www.fxsep.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Risk management tools|Social trading features|API access
Cons: Minor UI glitches occasionally|No live chat on mobile
After for about three months with www.fxsep.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Demo account available|Regular platform improvements|Fast deposits
Cons: Email notifications too frequent
I gave www.fxsep.com a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Easy to use platform|Good mobile app|Detailed reporting|Low minimum deposit
Cons: Website design could be more modern|Would like more payment methods
Do not use www.fxsep.com for anything serious. I used them since early this year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Tax reports included|High security standards|Wide product range|Two-factor authentication
Cons: Email notifications too frequent|No crypto staking