www.fxpoint.co has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxpoint.co.
I lost a significant amount because www.fxpoint.co did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Great customer service|Easy to use platform
Cons: Would like more payment methods
Do not be fooled by the professional-looking website. Behind the scenes, www.fxpoint.co is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast support response|Market news feed
Cons: Help articles are sometimes vague|Wait times can be long during peak hours
The platform itself is okay, but the customer service at www.fxpoint.co is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast support response|Instant funding
Cons: Slow to add new assets|No dark mode on mobile
I requested my data from www.fxpoint.co under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Excellent charting|Personal attention|Clear documentation
Cons: Wish they had more educational resources