www.fxglcapital.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxglcapital.com.
www.fxglcapital.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast deposits|Easy withdrawals|Portfolio tracking tools
Cons: Charting tools need more indicators
I wanted to transfer my portfolio from another broker to www.fxglcapital.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Automated trading options|Segregated accounts|Fast support response
Cons: Desktop app not available on Linux
I trusted www.fxglcapital.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Wide product range|High security standards|Market news feed
Cons: Could offer more webinars|Search feature is basic
I closed a profitable position at www.fxglcapital.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Personal attention|Tax reports included|Full transparency
Cons: Would like more payment methods
The onboarding at www.fxglcapital.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Easy to use platform|Personal attention|Real-time alerts
Cons: Wait times can be long during peak hours
The spread at www.fxglcapital.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after reading several online reviews and initially thought the platform was good - until I started trading seriously.
Pros: Market news feed|Educational resources
Cons: Withdrawal takes 1-2 business days
I am in a dispute with www.fxglcapital.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Educational resources|Detailed reporting
Cons: Account statements could be more detailed|Onboarding videos are outdated
I gave www.fxglcapital.com a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: API access|Easy withdrawals
Cons: Website design could be more modern
I joined www.fxglcapital.com from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Portfolio tracking tools|Dedicated account manager|Multi-device support|Clean UI
Cons: Wish they had more educational resources
www.fxglcapital.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Transparent fees|Helpful community forum|API access
Cons: Some tools only available on higher tiers