www.fxcm-group.io has been flagged by AMF (France) for "Unauthorised". Category: Forex|Usurpation This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxcm-group.io.
www.fxcm-group.io offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Risk management tools|Copy trading available
Cons: Nothing significant|No integrated tax optimization
Customer support at www.fxcm-group.io seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dividend tracking|Good mobile app|Market news feed
Cons: Limited cryptocurrency options
The platform itself is okay, but the customer service at www.fxcm-group.io is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clean UI|Quick verification|Easy to use platform
Cons: No fractional shares
What really bothers me about www.fxcm-group.io is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a review site like this one and I fell for the polished exterior. Never again.
Pros: High security standards|Intuitive for beginners|Copy trading available|Customizable dashboard
Cons: Help articles are sometimes vague
I experienced a security concern with my www.fxcm-group.io account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Easy to use platform|Detailed reporting|Tax reports included|Excellent charting
Cons: Would like more payment methods|Limited ETF selection
Opened my account with www.fxcm-group.io while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Educational resources|Transparent fees|Real-time alerts
Cons: No live chat on mobile
The spread at www.fxcm-group.io is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Tax reports included|Full transparency
Cons: Minor UI glitches occasionally
After using www.fxcm-group.io for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Detailed reporting|Good mobile app|Segregated accounts
Cons: Inactivity fee applies after 12 months
I gave www.fxcm-group.io a fair chance. After since the beginning of the year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Full transparency|Multi-currency support|Demo account available
Cons: Would like more payment methods|Search feature is basic
I have been trying to close my account with www.fxcm-group.io for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular updates|Copy trading available|Fast support response
Cons: None so far