www.fxbtrade.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxbtrade.com.
www.fxbtrade.com locked my account without warning and demanded documents I had already submitted. for roughly four months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Clean UI|Wide product range|Multi-currency support
Cons: No crypto staking|Onboarding videos are outdated
I found www.fxbtrade.com after reading several online reviews and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Two-factor authentication|Low minimum deposit
Cons: Onboarding videos are outdated
I had high hopes for www.fxbtrade.com after doing extensive research, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Educational resources|Fast support response|Fast deposits
Cons: Search feature is basic|Cannot customize dashboard fully
The onboarding at www.fxbtrade.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Segregated accounts|Fast deposits|Tax reports included
Cons: Would like more payment methods|Slow to add new assets
I have been trying to close my account with www.fxbtrade.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Automated trading options|Reliable uptime|Real-time alerts|Great customer service
Cons: Limited ETF selection|No fractional shares
www.fxbtrade.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Great customer service|Regular updates
Cons: Cannot customize dashboard fully
Do not use www.fxbtrade.com for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Segregated accounts|Fast deposits|Reliable uptime|Customizable dashboard
Cons: Wait times can be long during peak hours
The platform itself is okay, but the customer service at www.fxbtrade.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular updates|Clear documentation|Fast support response|Good analytical tools
Cons: Could offer more webinars|Some tools only available on higher tiers
I lost a significant amount because www.fxbtrade.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Quick verification|Excellent charting|Good mobile app|Reliable uptime
Cons: Limited cryptocurrency options
KYC with www.fxbtrade.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Reliable uptime|Easy withdrawals|Clear documentation|Easy to use platform
Cons: Withdrawal takes 1-2 business days|Desktop app not available on Linux