www.ftradition.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ftradition.com.
I closed a profitable position at www.ftradition.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Wide product range|Clear documentation
Cons: Limited cryptocurrency options|Slow to add new assets
Do not use www.ftradition.com for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Detailed reporting|API access|Clear documentation
Cons: Desktop app not available on Linux
I have been trying to close my account with www.ftradition.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Segregated accounts|Fast execution
Cons: Onboarding videos are outdated
www.ftradition.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Competitive fees|Regular updates|Economic calendar
Cons: Minor UI glitches occasionally
www.ftradition.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Portfolio tracking tools|Copy trading available|Segregated accounts
Cons: Minor UI glitches occasionally|None so far
After using www.ftradition.com for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Regular platform improvements|Risk management tools|Copy trading available|Segregated accounts
Cons: Wish they had more educational resources
www.ftradition.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast deposits|Fast execution|Comprehensive tools|Social trading features
Cons: Withdrawal takes 1-2 business days
After for over a year with www.ftradition.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Instant funding|Tax reports included
Cons: Limited cryptocurrency options|Onboarding videos are outdated