www.eu-markets.co has been flagged by AMF (France) for "Unauthorised". Category: Forex|Usurpation This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.eu-markets.co.
The platform itself is okay, but the customer service at www.eu-markets.co is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular updates|Two-factor authentication|Dividend tracking|Professional team
Cons: Account statements could be more detailed|Desktop app not available on Linux
The onboarding at www.eu-markets.co was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Detailed reporting|Dedicated account manager
Cons: Minor UI glitches occasionally
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.eu-markets.co said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Copy trading available|No hidden fees|Multiple order types|Competitive fees
Cons: Limited ETF selection|Would like more payment methods
The only good thing about www.eu-markets.co is that they remind you why regulation matters. I found them through a forum discussion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Helpful community forum|No hidden fees|Real-time alerts
Cons: No phone support on weekends|Alert system is basic
Where do I even begin with www.eu-markets.co? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Personal attention|Responsive team
Cons: Research section could be deeper
After since the beginning of the year with www.eu-markets.co I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Transparent fees|Multi-currency support
Cons: Onboarding videos are outdated