www.elyseescapital.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.elyseescapital.com.
The onboarding at www.elyseescapital.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Customizable dashboard|Multiple order types
Cons: Nothing significant|Limited ETF selection
I am in a dispute with www.elyseescapital.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Competitive fees|Regular platform improvements|Intuitive for beginners|Customizable dashboard
Cons: Research section could be deeper
I wanted to transfer my portfolio from another broker to www.elyseescapital.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Customizable dashboard|Regular updates|Economic calendar
Cons: Onboarding videos are outdated
I have been trying to close my account with www.elyseescapital.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Economic calendar|Multi-device support|Social trading features
Cons: Live chat only during business hours
I had high hopes for www.elyseescapital.com from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Stable platform|Multi-currency support|Demo account available
Cons: No integrated tax optimization|Limited demo account features
The mobile app from www.elyseescapital.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Full transparency|Demo account available|Clean UI|Wide product range
Cons: Search feature is basic
Do not be fooled by the professional-looking website. Behind the scenes, www.elyseescapital.com is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Easy to use platform|Helpful community forum|Professional team
Cons: Live chat only during business hours|No phone support on weekends
Opened my account with www.elyseescapital.com after doing extensive research and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Two-factor authentication|Market news feed|Fast support response
Cons: Slow to add new assets
www.elyseescapital.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Wide product range|Professional team|Segregated accounts
Cons: Help articles are sometimes vague|Account statements could be more detailed
After spending for nearly two years trying to make www.elyseescapital.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: High security standards|Copy trading available|Competitive fees
Cons: Minimum deposit could be lower|Slow to add new assets