www.eco-crypto.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.eco-crypto.com.
www.eco-crypto.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast deposits|Easy to use platform
Cons: Help articles are sometimes vague
The onboarding at www.eco-crypto.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Market news feed|Automated trading options|Instant funding
Cons: Slow to add new assets|Spreads widen during volatile periods
After for a few weeks now with www.eco-crypto.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Market news feed|Low minimum deposit
Cons: Minor UI glitches occasionally|No integrated tax optimization
I had high hopes for www.eco-crypto.com from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Good mobile app|Excellent charting|Segregated accounts|Stable platform
Cons: Limited ETF selection|Onboarding videos are outdated
I experienced a security concern with my www.eco-crypto.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Professional team|Fast support response
Cons: Nothing significant|Limited cryptocurrency options
KYC with www.eco-crypto.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Great customer service|Responsive team|Risk management tools
Cons: Spreads widen during volatile periods|Minimum deposit could be lower