www.direct-ep.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.direct-ep.com.
Opened my account with www.direct-ep.com after a trusted YouTuber reviewed them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Personal attention|Regular updates
Cons: Help articles are sometimes vague
I opened an account with www.direct-ep.com for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Automated trading options|Tax reports included|Good analytical tools
Cons: Onboarding videos are outdated
I gave www.direct-ep.com a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Transparent fees|Dedicated account manager
Cons: None so far
www.direct-ep.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Quick verification|Risk management tools
Cons: Desktop app not available on Linux
The reporting at www.direct-ep.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast support response|Segregated accounts|Market news feed
Cons: Limited social trading features