www.cryptoprofx.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cryptoprofx.com.
After using www.cryptoprofx.com for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Stable platform|Risk management tools
Cons: Would like more payment methods
After for nearly two years with www.cryptoprofx.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Dividend tracking|Portfolio tracking tools|Two-factor authentication
Cons: Cannot customize dashboard fully
Do not use www.cryptoprofx.com for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Stable platform|Easy to use platform|Personal attention|Fast deposits
Cons: Account statements could be more detailed
I had a dispute with www.cryptoprofx.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Stable platform|Competitive fees
Cons: Mobile app could be improved
I signed up with www.cryptoprofx.com after reading several online reviews and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Good mobile app|Helpful community forum
Cons: No dark mode on mobile
www.cryptoprofx.com locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Excellent charting|Full transparency|Quick verification
Cons: Website design could be more modern|Inactivity fee applies after 12 months
I requested my data from www.cryptoprofx.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Customizable dashboard|No hidden fees
Cons: Limited cryptocurrency options|Cannot customize dashboard fully
I joined www.cryptoprofx.com after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Instant funding|Automated trading options|Fast support response|Customizable dashboard
Cons: Withdrawal takes 1-2 business days|No integrated tax optimization
The platform itself is okay, but the customer service at www.cryptoprofx.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Two-factor authentication|Regular platform improvements|No hidden fees
Cons: Account statements could be more detailed
What really bothers me about www.cryptoprofx.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Reliable uptime|Clear documentation
Cons: Mobile app could be improved