www.cryptoeraonline.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cryptoeraonline.com.
www.cryptoeraonline.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Stable platform|Personal attention
Cons: Cannot customize dashboard fully
I am in a dispute with www.cryptoeraonline.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Customizable dashboard|Detailed reporting|Dividend tracking|Great customer service
Cons: No dark mode on mobile
Do not be fooled by the professional-looking website. Behind the scenes, www.cryptoeraonline.com is disorganized and incompetent. I found them from a blog post comparing services and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Automated trading options|Portfolio tracking tools|Personal attention|Multi-currency support
Cons: Limited demo account features|Would like more payment methods
The platform itself is okay, but the customer service at www.cryptoeraonline.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast deposits|Competitive fees|Good mobile app
Cons: Wish they had more educational resources
The spread at www.cryptoeraonline.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after doing extensive research and initially thought the platform was good - until I started trading seriously.
Pros: No hidden fees|Fast execution|Low minimum deposit|Good mobile app
Cons: Desktop app not available on Linux|Help articles are sometimes vague