www.crypteo.io has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.crypteo.io.
After using www.crypteo.io for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Two-factor authentication|Fast execution|Demo account available
Cons: None so far|Limited ETF selection
www.crypteo.io had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Social trading features|Multi-device support|Fast execution
Cons: Limited social trading features|Minor UI glitches occasionally
If you are reading this considering www.crypteo.io - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Dedicated account manager|Reliable uptime|Regular platform improvements|Personal attention
Cons: Nothing significant|Account statements could be more detailed
www.crypteo.io has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Copy trading available|Social trading features
Cons: Withdrawal takes 1-2 business days
I am in a dispute with www.crypteo.io over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Regular platform improvements|Reliable uptime|Educational resources|Customizable dashboard
Cons: No dark mode on mobile|No crypto staking
The so-called education at www.crypteo.io is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Transparent fees|Detailed reporting
Cons: Slow to add new assets
I joined www.crypteo.io after attending a webinar they hosted and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Clean UI|Clear documentation|Easy withdrawals|Automated trading options
Cons: Onboarding videos are outdated