www.conseilcrypto.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.conseilcrypto.com.
My card was charged twice by www.conseilcrypto.com on the same day. I had to dispute it with my bank. www.conseilcrypto.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Demo account available|Detailed reporting|API access
Cons: Would like more payment methods|No live chat on mobile
I lost a significant amount because www.conseilcrypto.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Detailed reporting|API access|Dividend tracking
Cons: Slow to add new assets
www.conseilcrypto.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Multiple order types|Comprehensive tools|Fast support response|Fast execution
Cons: Live chat only during business hours
www.conseilcrypto.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Professional team|Risk management tools|Educational resources
Cons: Wait times can be long during peak hours
The mobile app from www.conseilcrypto.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Demo account available|Good analytical tools|High security standards
Cons: Limited social trading features
After for close to eighteen months with www.conseilcrypto.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Low minimum deposit|No hidden fees|Educational resources
Cons: Onboarding videos are outdated
My withdrawal request from www.conseilcrypto.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Full transparency|Comprehensive tools|Customizable dashboard
Cons: Account statements could be more detailed|Live chat only during business hours
My withdrawal from www.conseilcrypto.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Detailed reporting|Intuitive for beginners|Smooth onboarding|Transparent fees
Cons: None so far
I requested my data from www.conseilcrypto.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Personal attention|Clear documentation
Cons: Slow to add new assets|Minimum deposit could be lower
What really bothers me about www.conseilcrypto.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.
Pros: Regular platform improvements|Fast execution|Transparent fees
Cons: Help articles are sometimes vague|Spreads widen during volatile periods