www.coinex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.coinex.com.
I signed up with www.coinex.com through a podcast recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Clean UI|Professional team|API access
Cons: Limited ETF selection|Email notifications too frequent
Do not believe the bonus offer from www.coinex.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a family member had a good experience and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Personal attention|Real-time alerts|Dedicated account manager|Responsive team
Cons: Minor UI glitches occasionally|Limited cryptocurrency options
www.coinex.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Detailed reporting|Reliable uptime|High security standards
Cons: Minor UI glitches occasionally|Email notifications too frequent
After spending for roughly four months trying to make www.coinex.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Instant funding|No hidden fees|Demo account available|Stable platform
Cons: No live chat on mobile
The so-called education at www.coinex.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about three months thinking they would help me learn.
Pros: Intuitive for beginners|Real-time alerts
Cons: Would like more payment methods|No live chat on mobile
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.coinex.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Two-factor authentication|Regular platform improvements|Fast execution|Demo account available
Cons: Would like more payment methods
Opened my account with www.coinex.com when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Responsive team|Quick verification
Cons: None so far|Onboarding videos are outdated
Do not be fooled by the professional-looking website. Behind the scenes, www.coinex.com is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multiple order types|Economic calendar|Great customer service
Cons: No crypto staking
I gave www.coinex.com a fair chance. After for about ten months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: No hidden fees|Quick verification
Cons: Limited cryptocurrency options
After using www.coinex.com for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Responsive team|Demo account available|Market news feed
Cons: Could offer more webinars