www.coin-financial.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.coin-financial.com.
I gave www.coin-financial.com a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Two-factor authentication|Detailed reporting|Clear documentation|API access
Cons: Search feature is basic
After for about eight months with www.coin-financial.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Segregated accounts|Quick verification|API access|Full transparency
Cons: Account statements could be more detailed
After using www.coin-financial.com since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Reliable uptime|Portfolio tracking tools|Stable platform|Easy withdrawals
Cons: Account statements could be more detailed|Wish they had more educational resources
Do not use www.coin-financial.com for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Dedicated account manager|Dividend tracking|Social trading features|Fast support response
Cons: No fractional shares|Slow to add new assets
I wanted to transfer my portfolio from another broker to www.coin-financial.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast deposits|Great customer service
Cons: Nothing significant
The mobile app from www.coin-financial.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Market news feed|Educational resources
Cons: Limited social trading features|Limited ETF selection
I referred a friend to www.coin-financial.com while looking for alternatives to my previous provider. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good analytical tools|Personal attention
Cons: Nothing significant
What really bothers me about www.coin-financial.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them based on a colleague's recommendation and I fell for the polished exterior. Never again.
Pros: Automated trading options|Two-factor authentication|Personal attention
Cons: Slow to add new assets
I signed up with www.coin-financial.com while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Competitive fees|Good analytical tools
Cons: Withdrawal takes 1-2 business days|Onboarding videos are outdated
My card was charged twice by www.coin-financial.com on the same day. I had to dispute it with my bank. www.coin-financial.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Clean UI|Customizable dashboard|Automated trading options|Regular platform improvements
Cons: Minimum deposit could be lower