Cryptocurrency Exchanges

www.c4iex.com

1.7 (11 reviews)
🇫🇷 France
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1.7
11 reviews
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About www.c4iex.com

www.c4iex.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.c4iex.com.

Customer Reviews

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Email support takes 2 weeks

B
Brian Y.
3 weeks ago

The so-called education at www.c4iex.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.

Pros: Risk management tools|Reliable uptime|API access|Real-time alerts

Cons: Live chat only during business hours

Phone line always busy

T
Thomas Z.
2 months ago

www.c4iex.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Clean UI|Fast support response|Great customer service

Cons: Alert system is basic|Slow to add new assets

Trust broken beyond repair

B
Brian D.
3 months ago

www.c4iex.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Good analytical tools|Multi-currency support|Low minimum deposit

Cons: Minor UI glitches occasionally|None so far

No phone number that works

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Peter S.
5 months ago

KYC with www.c4iex.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Demo account available|Customizable dashboard

Cons: No crypto staking

Do not waste your money here

G
Gavin N.
5 months ago

Customer support at www.c4iex.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Full transparency|Comprehensive tools|Copy trading available|Helpful community forum

Cons: Some tools only available on higher tiers

Arbitration clause traps you

G
Grace Z.
6 months ago

The mobile app from www.c4iex.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Fast execution|Fast support response

Cons: No crypto staking

I want my money back

A
Amy D.
7 months ago

www.c4iex.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Low minimum deposit|Automated trading options|Fast support response|Excellent charting

Cons: Mobile app could be improved|Limited demo account features

Left feeling scammed

C
Carl O.
7 months ago

Where do I even begin with www.c4iex.com? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: No hidden fees|Good mobile app|Responsive team

Cons: No phone support on weekends

Transfer to another broker refused

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Brian O.
8 months ago

After for about ten months with www.c4iex.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Copy trading available|Multiple order types

Cons: Minimum deposit could be lower

They do not care about customers

A
Andrew L.
10 months ago

The hidden fees at www.c4iex.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Two-factor authentication|Smooth onboarding

Cons: Limited ETF selection|Live chat only during business hours