www.c4iex.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.c4iex.com.
The so-called education at www.c4iex.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.
Pros: Risk management tools|Reliable uptime|API access|Real-time alerts
Cons: Live chat only during business hours
www.c4iex.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Clean UI|Fast support response|Great customer service
Cons: Alert system is basic|Slow to add new assets
www.c4iex.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Good analytical tools|Multi-currency support|Low minimum deposit
Cons: Minor UI glitches occasionally|None so far
KYC with www.c4iex.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Demo account available|Customizable dashboard
Cons: No crypto staking
Customer support at www.c4iex.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Comprehensive tools|Copy trading available|Helpful community forum
Cons: Some tools only available on higher tiers
The mobile app from www.c4iex.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast execution|Fast support response
Cons: No crypto staking
www.c4iex.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Low minimum deposit|Automated trading options|Fast support response|Excellent charting
Cons: Mobile app could be improved|Limited demo account features
Where do I even begin with www.c4iex.com? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: No hidden fees|Good mobile app|Responsive team
Cons: No phone support on weekends
After for about ten months with www.c4iex.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Copy trading available|Multiple order types
Cons: Minimum deposit could be lower
The hidden fees at www.c4iex.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Two-factor authentication|Smooth onboarding
Cons: Limited ETF selection|Live chat only during business hours