www.btcusdtbank.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.btcusdtbank.com.
After spending for a couple of months now trying to make www.btcusdtbank.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Good mobile app|Competitive fees|Instant funding
Cons: Cannot customize dashboard fully
I had a dispute with www.btcusdtbank.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Clean UI|Social trading features
Cons: Limited cryptocurrency options|Search feature is basic
I experienced a security concern with my www.btcusdtbank.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Quick verification|Educational resources
Cons: Research section could be deeper
I closed a profitable position at www.btcusdtbank.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Easy to use platform|Portfolio tracking tools|Fast support response
Cons: No live chat on mobile|Limited cryptocurrency options
www.btcusdtbank.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Two-factor authentication|Economic calendar
Cons: Help articles are sometimes vague