www.btcswing.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.btcswing.com.
The reporting at www.btcswing.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Multiple order types
Cons: No crypto staking
I lost a significant amount because www.btcswing.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Stable platform|Automated trading options|Portfolio tracking tools
Cons: No live chat on mobile
The hidden fees at www.btcswing.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Reliable uptime|Comprehensive tools|Dividend tracking
Cons: No integrated tax optimization|No dark mode on mobile
I had a dispute with www.btcswing.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Real-time alerts|Clean UI
Cons: Nothing significant|Alert system is basic
I trusted www.btcswing.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Good analytical tools|Easy withdrawals
Cons: Minor UI glitches occasionally
The so-called education at www.btcswing.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I opened my account last year thinking they would help me learn.
Pros: Detailed reporting|Reliable uptime|Multiple order types
Cons: Onboarding videos are outdated
My withdrawal request from www.btcswing.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Educational resources|Customizable dashboard|Multiple order types|Transparent fees
Cons: Withdrawal takes 1-2 business days|Wait times can be long during peak hours
www.btcswing.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Comprehensive tools|Segregated accounts|Fast support response|Demo account available
Cons: No crypto staking|Research section could be deeper
www.btcswing.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Tax reports included|Two-factor authentication
Cons: Inactivity fee applies after 12 months
I gave www.btcswing.com a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Reliable uptime|Responsive team|Competitive fees|Easy to use platform
Cons: Limited ETF selection