Cryptocurrency Exchanges

www.btcoinpro.com

1.5 (15 reviews)
🇫🇷 France
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1.5
15 reviews
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About www.btcoinpro.com

www.btcoinpro.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.btcoinpro.com.

Customer Reviews

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Rejected my profitable withdrawal

J
Jake Z.
2 weeks ago

www.btcoinpro.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Easy to use platform|Quick verification|Great customer service

Cons: Search feature is basic

Laughably bad service

V
Vanessa P.
1 months ago

Where do I even begin with www.btcoinpro.com? for about eight months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Helpful community forum|Automated trading options|Customizable dashboard

Cons: Mobile app could be improved|No live chat on mobile

Referral bonus never received

T
Tiffany D.
1 months ago

After spending since mid-2025 trying to make www.btcoinpro.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Clear documentation|Fast support response

Cons: Email notifications too frequent|Limited cryptocurrency options

Worst decision I made this year

C
Courtney V.
3 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.btcoinpro.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Regular platform improvements|Dedicated account manager|Fast deposits

Cons: Withdrawal takes 1-2 business days|Charting tools need more indicators

Licensed in a tax haven only

B
Brian K.
3 months ago

My withdrawal from www.btcoinpro.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.

Pros: Easy withdrawals|Regular updates

Cons: Limited cryptocurrency options

Left feeling scammed

E
Emma E.
3 months ago

After for the past six months with www.btcoinpro.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Multi-currency support|Risk management tools

Cons: Account statements could be more detailed|Email notifications too frequent

More problems than solutions

A
Aaron L.
4 months ago

I opened an account with www.btcoinpro.com for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Two-factor authentication|Detailed reporting

Cons: Desktop app not available on Linux|No phone support on weekends

Banned for no reason

G
Gavin L.
6 months ago

Do not be fooled by the professional-looking website. Behind the scenes, www.btcoinpro.com is disorganized and incompetent. I found them after a trusted YouTuber reviewed them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Customizable dashboard|Demo account available|Clean UI|Easy to use platform

Cons: Inactivity fee applies after 12 months|Wish they had more educational resources

Accounting export broken

O
Olivia C.
6 months ago

I requested my data from www.btcoinpro.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Full transparency|Easy to use platform|Low minimum deposit

Cons: Inactivity fee applies after 12 months

Please save yourself the headache

N
Nicole T.
8 months ago

www.btcoinpro.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Market news feed|Professional team

Cons: Desktop app not available on Linux|Limited social trading features