www.btc-cap.net has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.btc-cap.net.
I requested my data from www.btc-cap.net under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: API access|Comprehensive tools|Quick verification|Excellent charting
Cons: Account statements could be more detailed|Onboarding videos are outdated
Opened my account with www.btc-cap.net after doing extensive research and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Professional team|Low minimum deposit
Cons: Website design could be more modern
The so-called education at www.btc-cap.net is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for roughly four months thinking they would help me learn.
Pros: Detailed reporting|Customizable dashboard
Cons: No crypto staking
www.btc-cap.net had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast execution|Two-factor authentication
Cons: Limited demo account features|Inactivity fee applies after 12 months
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.btc-cap.net said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Easy withdrawals|Instant funding
Cons: Inactivity fee applies after 12 months
The platform itself is okay, but the customer service at www.btc-cap.net is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Low minimum deposit|High security standards|Clean UI|Fast execution
Cons: Cannot customize dashboard fully
Do not be fooled by the professional-looking website. Behind the scenes, www.btc-cap.net is disorganized and incompetent. I found them after seeing their ad online and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Market news feed|Great customer service|Intuitive for beginners|Regular platform improvements
Cons: No phone support on weekends
I gave www.btc-cap.net a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Quick verification|Market news feed|Copy trading available
Cons: Research section could be deeper